ISP Test Options

 

ISP - Test out to Customer

Exactly the same as described in section 'ILEC Testing' except it is from within the ISPs equipment and path. The ISP is able to tell the customer if a fault exists on the copper line and then report the fault to the ILEC to deal with.

The ISP can use the same test techniques to prove the fault has been fixed, quickly and efficiently.

 

Move mouse over diagram to see path under test>

ISP Test to Customer

 

ISP - Test in to Exchange

The ISP will want to check if the dial tone exists but is more interested in the DSLAM service delivery. The Golden Modem will test the DSLAM service is working correctly and the Test Head checks the line to the customer.

The addition of the Golden Modem test has reduced the number of truck rolls to site to change a DSLAM card that appears to be faulty but is infact working correctly.

 

Move mouse over diagram to see path under test>

ISP Test in to Exchange